11.0.2 Safe to install
Huawei HiKnow APP is a comprehensive after-sales delivery and service platform tailored for enterprise partners, customers, and Huawei engineers. It offers vital product support and services for engineers including delivery, maintenance, product documentation, and community engagement.
Delivery
- eISDP: This feature includes three enterprise service delivery channels - industry project delivery, quick contract delivery, and partner service delivery (PSD). The platform is a unified digital interface designed for customers, partners, and Huawei engineers, facilitating efficient collaborative delivery and end-to-end project management. It also allows for quick activation of product licenses, handling license activation, download, maintenance, and task management.
Maintenance
- Weiknow: A 24/7 Q&A service that addresses typical pre-sales and post-sales application scenarios, aiding users in promptly obtaining knowledge on enterprise products and services. Users can effortlessly query maintenance information by entering the serial number (SN) or scanning the QR code on their mobile device for quick renewal consultation and purchase.
- Service Request: Enables users to submit trouble tickets and track their progress.
- Spare Parts Requests: Facilitates online spare parts requests, confirmation of spare parts availability, progress tracking, and returns processing.
- Global Service Hotline: Huawei offers round-the-clock global hotline services to provide swift assistance to users.
- Spareparts: Allows users to check spare part order progress using the order number or SN of the faulty part. Additionally, users can scan QR codes on mobile devices to retrieve product information such as components, maintenance details, and related documents. The feature supports multiple modes including batch scanning, image recognition, and manual input. Scanning results can be conveniently sent to personal emails in bulk.
Product Support
- Assists users in swiftly accessing product documents, tools, cases, bulletins, product videos, online classes, and Info-Finder resources.
Community
- Engage with Huawei experts, partners, and fellow customers on technical discussions. The platform provides a space to share technical content, seek assistance, explore technical topics actively, and participate in community events to earn bonus points and prizes.
Contact Us: For any inquiries or suggestions, reach out to us via the "APP-Me-Help and Feedback" section within the app to submit comments or suggestions.
Overview
HiKnow is a Freeware software in the category Business developed by Huawei Technologies Co., Ltd..
The latest version of HiKnow is 11.0.2, released on 09/15/2024. It was initially added to our database on 09/15/2024.
HiKnow runs on the following operating systems: iOS.
Users of HiKnow gave it a rating of 5 out of 5 stars.
Related
FoxCloud2.0
FoxCloud is a sophisticated client monitoring software designed specifically for photovoltaic power plants. This platform enables remote and wireless interaction with power plants, facilitating the acquisition of critical operational …Latest Reviews
Necesse
Necesse: A Unique Blend of Adventure and Strategy |
|
![]() |
iSpy package installer
Unlock Your Surveillance Potential with iSpy Package Installer |
Validity Sensors PBA DDK
Precision and Security Redefined: Validity Sensors PBA DDK |
|
DVR Standardizzato
Streamline Your Data Management with DVR Standardizzato |
|
Quran Kemenag in Ms Word
Streamline Quranic Studies with Quran Kemenag in MS Word |
|
![]() |
NetSetMan
Efficient Network Profile Management with NetSetMan |
![]() |
UpdateStar Premium Edition
Keeping Your Software Updated Has Never Been Easier with UpdateStar Premium Edition! |
![]() |
Microsoft Visual C++ 2015 Redistributable Package
Boost your system performance with Microsoft Visual C++ 2015 Redistributable Package! |
![]() |
Microsoft Edge
A New Standard in Web Browsing |
![]() |
Google Chrome
Fast and Versatile Web Browser |
![]() |
Microsoft Visual C++ 2010 Redistributable
Essential Component for Running Visual C++ Applications |
![]() |
Microsoft Update Health Tools
Microsoft Update Health Tools: Ensure Your System is Always Up-to-Date! |